Privacy Policy

Last Updated: November 18, 2025

 

About This Policy

The Centre for Missional Leadership (“The CML”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [thecml.ca] and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website.

 

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us, including:

Newsletter Subscriptions:

• First name, last name, email address

Program Registration Forms:

When you register for our educational programs (Certificate Program, Guder Leadership Program), we collect:

• Name and contact information
• Educational background
• Professional information
• Payment information (if applicable)
• Any other information you provide in registration forms

Contact Forms:

• Name, email address, and message content when you contact us

 

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information:

Analytics and Usage Data:

• IP address (may be anonymized)
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Geographic location (city/region level)
• Date and time of visit

Cookies and Tracking Technologies:

• We use cookies and similar technologies to track activity on our website. See Section 3 for details.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• Program Administration: To process registrations, communicate about programs, and provide educational services
• Communications: To send newsletters, program updates, and information about events and resources (with your consent)
• Customer Service: To respond to your inquiries and provide support
• Website Improvement: To analyze usage patterns and improve our website functionality and content
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, unauthorized access, and other security issues

 

3. Cookies and Tracking Technologies

We use cookies to remember your preferences and improve your experience.

Popup Preferences: When you close announcement popups on our website, we save a small cookie to remember your choice so we don’t show you the same message repeatedly. These cookies expire after (24 hours,  7 days, 1 month, etc.) and contain no personal information.

 

3.1 What Are Cookies?

Cookies are small text files stored on your device that help us remember your preferences and understand how you use our website. You can control cookies through your browser settings, though disabling cookies may limit website functionality.

 

3.2 Cookies We Use

Google Analytics (GA4)

• Purpose: Website analytics and performance measurement
• Cookies: _ga, _gid, and related Google Analytics cookies
• Tracking ID: G-T9DTYVRF5E
• Data Collected: Page views, session duration, bounce rate, geographic location, device type
• Data Retention: As per Google’s retention policies
• Your Control: Opt-out using https://tools.google.com/dlpage/gaoptout
• Privacy Policy: https://policies.google.com/privacy

Beehive Analytics (Matomo/Piwik)

• Purpose: Website analytics
• Cookies: _pk_id.26494.c2cc and related Piwik/Matomo cookies
• Provider: WPMU DEV
• Data Collected: Visitor tracking, page views, user behavior
• Your Control: Contact us to opt-out

Algolia Search

• Purpose: Website search functionality
• Cookies: Search analytics cookies
• Data Collected: Search queries and interaction data

WordPress Functional Cookies

• Purpose: Essential website functionality, user sessions, and preferences
• Cookies: Various WordPress session cookies
• Data Collected: Login state, user preferences

 

3.3 Managing Cookies

Most web browsers automatically accept cookies. You can modify your browser settings to decline cookies, but this may prevent you from using all features of our website.

 

 

 

4. Third-Party Services

We use third-party service providers who may collect and process your information:

 

4.1 Email Marketing

MailChimp: We use MailChimp to manage our email newsletters and communications. When you subscribe to our newsletter, your name and email address are stored on MailChimp’s servers. For more information, see https://mailchimp.com/legal/privacy/.

 

4.2 Form Management

Forminator (WPMU DEV): We use Forminator to manage registration forms for our programs and contact inquiries. Form submissions are processed through WPMU DEV’s servers. For more information, see https://wpmudev.com/privacy/.

 

4.3 Website Screenshot Generation

• ApiFlash: We use ApiFlash to automatically generate thumbnail images of external websites that we reference in our resource library. This helps visitors visually preview resources before clicking through to external sites.
• Information Shared: Only the URLs of external websites we manually add to our resource library (no visitor personal information is shared)
• Purpose: Creating visual previews of educational resources and reference materials
• Data Processing: ApiFlash captures screenshots of the external URLs we provide
• Caching: Screenshots are cached on our servers for up to one year to minimize repeated requests
• User Impact: This service operates server-side and does not collect or process any information about our website visitors
• For more information, see https://apiflash.com/privacy.

 

4.4 Social Media

• We maintain social media profiles on Facebook, Twitter/X, and Instagram. When you interact with us on these platforms, your interactions are governed by the respective platform’s privacy policies. We link to these platforms from our website but do not automatically share visitor data with them unless you choose to engage with our social media content.

 

4.5 Data Sharing

• These third-party services process data on our behalf to provide specific functionality
• We carefully select service providers that maintain appropriate data protection standards
• Each service provider’s use of your data is governed by their respective privacy policies

 

 

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and programs (e.g., MailChimp, hosting providers, payment processors)
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets (you will be notified of any such change)
• Consent: With your explicit consent for other purposes

All service providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

 

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy:

• Newsletter Subscriptions: Until you unsubscribe
• Program Registration Data: For the duration of the program plus 7 years for administrative and legal purposes
• Contact Form Data: 2 years from submission
• Analytics Data: According to Google Analytics (26 months default) and Beehive Analytics retention settings
• Website Cookies: As specified in cookie settings (typically session-based or up to 2 years)

When information is no longer needed, we will securely delete or anonymize it.

 

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

 

7.1 Under Canadian Privacy Law (PIPEDA)

• Access: Request a copy of personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Withdrawal of Consent: Withdraw consent for processing your information (may limit services)
• Complaint: Lodge a complaint with the Privacy Commissioner of Canada

 

7.2 Under European Law (GDPR) – If Applicable

If you are in the European Economic Area, you also have:

• Right to Erasure: Request deletion of your personal information
• Right to Restriction: Request restriction of processing
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to processing based on legitimate interests

 

7.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: [Insert privacy contact email]
• Mail: [Insert mailing address]

We will respond to your request within 30 days.

 

8. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption: HTTPS/SSL encryption for data transmission
• Access Controls: Restricted access to personal information
• Secure Servers: Hosting on secure, monitored servers
• Regular Updates: Security patches and software updates
• Staff Training: Privacy and security training for personnel

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

 

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada, including the United States, where our service providers (Google, MailChimp) are located. These countries may have different data protection laws than Canada. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

 

10. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.

 

11. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

 

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy on this page with a new “Last Updated” date
• Sending an email notification (for material changes)

Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

 

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

• Centre for Missional Leadership[Insert Mailing Address]
• Email: [Insert Privacy Contact Email]
• Phone: [Insert Phone Number]

For privacy-related complaints, you may also contact:

• Office of the Privacy Commissioner of Canada
• Website: http://www.priv.gc.ca
• Toll-free: 1-800-282-1376

 

14. Acknowledgment

The Centre for Missional Leadership operates on the unceded traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Nations. We are committed to respectful relationships with Indigenous peoples and recognize the importance of privacy and data sovereignty in these contexts.

 

By using our website, you acknowledge that you have read and understood this Privacy Policy.